Privacy Policy
SM Finance
(A trading style of 3Q Financial Ltd)
1. Introduction
SM Finance (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services.
We operate under 3Q Financial Ltd, and this policy applies to all clients, visitors, and users of our services.
2. Company Details
Trading Address:
Unit 18, 10–17 Seven Ways, Parade Imperial Chambers Woodford Ave ,Ilford, IG2 6JX, United Kingdom
Phone: +44 7875 950904
Email: info@smfinance.co.uk
Registered Office:
3Q Financial Ltd, BASE, 60 Barbados Road, Bordon, GU35 0FX, United Kingdom
3. Information We Collect
We may collect and process the following types of personal data:
a. Personal Identification Information
- Full name
- Date of birth
- Residential address
- Contact details (email, phone number)
b. Financial Information
- Bank account details
- Income and employment information
- Credit history and financial status
c. Identity Verification Data
- Passport or ID documents
- Proof of address
- Supporting documentation for financial applications
d. Technical Data
- IP address
- Browser type and version
- Usage data (if using our website)
4. How We Use Your Information
We use your personal data for the following purposes:
- To provide financial and advisory services
- To process applications and transactions
- To verify your identity (KYC and AML compliance)
- To communicate with you regarding services or updates
- To comply with legal and regulatory obligations
- To improve our services and customer experience
5. Legal Basis for Processing
We process your personal data based on:
- Your consent
- Performance of a contract
- Legal obligations (e.g., anti-money laundering regulations)
- Legitimate business interests
6. Sharing Your Information
We may share your information with:
- Financial institutions and lenders
- Regulatory authorities
- Credit reference agencies
- Professional advisers (e.g., accountants, legal advisors)
- IT and service providers
We ensure all third parties respect the security of your data and process it lawfully.
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Secure data storage systems
- Access control and authentication
- Encryption where appropriate
However, no system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purposes we collected it for
- Comply with legal, tax, and regulatory requirements
Typically, this may be up to 6 years after the end of your relationship with us.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at: info@smfinance.co.uk
10. Cookies (If Applicable)
If you use our website, we may use cookies to:
- Improve website functionality
- Analyse usage patterns
- Enhance user experience
You can control cookies through your browser settings.
11. Third-Party Links
Our services or website may include links to third-party websites. We are not responsible for their privacy policies or practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”
13. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Email: info@smfinance.co.uk
Phone: +44 7875 950904